WhatsApp assistant

A helpful answer.
A useful next step.

Meet customers where they already are. Turn everyday questions into answers grounded in your business, bookings and relevant recommendations.

Built around your knowledge

Your business.
In the conversation.

Give the assistant your FAQs, service information and approved policies. Retrieval-augmented generation helps it find relevant business information before composing an answer.

Start with a clear scope, then connect the booking and recommendation steps that matter to your business.

Our first WhatsApp bot already has its first user
Your business assistant
WhatsApp · Example conversation
Demo
A question becomes a booking
你好,星期六可以預約嗎?Customer · 10:24
可以,星期六下午 2:00 或 4:00 有空位。你想預約邊個時間?Answer based on your booking availability
下午 2:00,唔該。
已為你預留下午 2:00。想了解適合你嘅加配服務嗎?Helpful follow-up, at the right moment
One conversation. Next step sorted.FAQ → booking → relevant recommendation
Illustrative flow · not connected to the live bot
01 / ANSWER

Make FAQs easier.

Support common questions about your services, availability and business policies from the information you provide.

02 / ACT

Keep the next step close.

Bring booking requests and useful add-ons into the same conversation, following your business rules.

Before we connect

A few useful answers.

What information does the assistant need?

Your FAQs, service descriptions, booking policies and approved recommendation rules. We work from your business content rather than expecting the assistant to guess.

Can it work with our existing booking system?

We review the provider and its available integration options first. Booking behaviour is implemented around the confirmed API, calendar and availability rules.

What happens when a question needs a person?

We define the escalation process with your team and connect it to the handoff capabilities supported by your existing WhatsApp setup.